Shipping Policy

RICH ELEGANCE– Pakistan

At RICH ELEGANCE we are committed to delivering your favorite caps and apparel quickly, safely, and completely free of shipping charges across Pakistan.

🇵🇰 Shipping Coverage

We currently ship to all cities and regions across Pakistan.

🚚 Free Shipping

We proudly offer FREE standard shipping on all orders — no minimum purchase required.

There are:

• No hidden charges

• No delivery fees

• No extra handling costs

What you see at checkout is exactly what you pay.

⏱ Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

📦 Delivery Time

Estimated delivery times:

• Major Cities: 2–4 business days

• Other Areas: 3–6 business days

Delivery times may vary during sales, holidays, or due to unforeseen courier delays.

📍 Order Tracking

Once your order is shipped, you will receive:

• A confirmation message

• A tracking number (via SMS or email, if provided)

You can track your order directly through the courier service.

💵 Cash on Delivery (COD)

We offer Cash on Delivery (COD) service across Pakistan for your convenience.

Please ensure:

• You provide accurate shipping details.

• Someone is available to receive the parcel.

📦 Failed Deliveries

If a delivery attempt fails due to incorrect address or unavailability:

• The courier may attempt redelivery.

• Re-delivery charges may apply in certain cases.

🔄 Damaged or Missing Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the issue

We will resolve the matter as quickly as possible.

📞 Contact Us

For any shipping-related questions, please contact our customer support team:

RICH ELEGANCE– Customer Support